# Reducing salon no shows and last minute cancellations

**By Nutree Cosmetics** · 2018-10-06

![](//cdn.shopify.com/s/files/1/0084/4103/6918/files/Reducing_salon_no_shows_and_last_minute_cancellations_540x_1ff15f38-a16b-4ff4-9efe-d4a604e07365_large.png?v=1545605351)Remind your customers about their appointments. There are several ways to do this. Here are some of them:  
  
\- Give your customer an appointment card  
  
\- Send SMS  
  
\- Make a phone call  
  
Which one would you choose? The best way is to use all of them.  
  
Appropriate customer relationships get rid of no-shows  
  
Stimulating your team to form strong relationships with your customers will reduce no-shows as they increase a customer’s loyalty to their specialist.  
  
It’s also important to mention another reason for no-shows: the customer was not satisfied with his or her last visit. For them, it’s much easier to just not come than to show their displeasure.

**Tags:** beauty salon, hair salon, salon business

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> Source: [Nutree Cosmetics ](bondoxhair.com/blogs/news/reducing-salon-no-shows-and-last-minute-cancellations)